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logo ufd

  • About us
    • Where we are located
    • Environment
    • Certifications
    • Legislation
      • Connecting to the distributor’s networks
      • Network access tariffs
      • Quality of service
  • Online administrative
    procedures
    • Customer Services
    • Check your energy use
    • Request a new supply
      • Provide documentation of a current application
      • I want electricity
    • Modify existing supply
      • Provide documentation of a current application
    • Quality compensation form
    • Service status
      • How to detect a supply interruption
    • Meter reading
    • Reporting irregularities
  • Supply
    companies
  • Smart grids
    • Smart meter
    • Laboratory
    • Drone checks
    • RedACTIVA project
  • Technical
    information (OTV)
    • Regulations
    • Low-voltage enclosure tool
    • Approved suppliers
    • Occupational risk prevention
    • network service locating

Inicio / Customer service form

Customer service form

  • Only for enquiries relating to an order number. Example: EXP123456789102
  • (Only for enquiries relating to a supply) The CUPS is 22 characters long and always ends in 1P Do not use spaces or dashes. Example: ES0022000001234567YY1P
  • Drop files here or
  • Drop files here or
    Accepted file types: pdf, png, gif, jpg, jpeg, doc, docx, xls, xlsx, ppt, zip.
    Maximum size: 3Mb
  • Drop files here or
    Accepted file types: pdf, png, gif, jpg, jpeg, doc, docx, xls, xlsx, ppt, zip.
    A proof of address (“empadronamiento”) stating that the person for whom the medical equipment is intended resides at said point of supply. Maximum size: 3Mb
  • You can attach files in the following formats: .pdf .png .gif .jpg .jpeg .doc .docx .xls .xlsx .ppt .pptx .zip Maximum size: 3Mb.
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