Fraud also represents a lack of solidarity with others, as the cost of the energy taken from the system by the fraudster is paid by other customers who comply with their obligations.
Law 24/2013, of 26 December, on the power sector, defines a series of duties for distribution companies that include those of identifying and notifying the authorities and customers of situations of fraud involving the grid and measurement devices. Article 87 of Royal Decree 1955/2000 empowers distribution companies to interrupt supply when anomalous situations are detected in installations or measurement devices.
How to report an irregular situation
Reporting irregular situations on the grid is important because it helps maintain the safety and integrity of the system and prevents accidents. You can report anomalous situations to the distribution company through the following form: