Depending on the circumstances of each case, the irregular manipulation of electricity installations constitutes an offence or misdemeanour as per the Criminal Code (Articles 255 and 623.4) that seriously jeopardises the physical integrity of people (the person undertaking such action, as well as those that live with them and their neighbours) and property.

Fraud also represents a lack of solidarity with others, as the cost of the energy taken from the system by the fraudster is paid by other customers who comply with their obligations.

Law 24/2013, of 26 December, on the power sector, defines a series of duties for distribution companies that include those of identifying and notifying the authorities and customers of situations of fraud involving the grid and measurement devices. Article 87 of Royal Decree 1955/2000 empowers distribution companies to interrupt supply when anomalous situations are detected in installations or measurement devices.

How to report an irregular situation

Reporting irregular situations on the grid is important because it helps maintain the safety and integrity of the system and prevents accidents. You can report anomalous situations to the distribution company through the following form: