What can I do from My supplies?

Register in the private area and you will be able to access all these services in the My supplies section.

Let us explain:

 

My Consumption

 

  • Check your consumption by hours, days and months, and by specific periods
  • Export the data in Excel and CSV format, so you can access the CNMC supply company comparison tool.
  • Consult the maximum and minimum consumption times, as well as your average normal consumption

 

Delegate to a business agent or adviser

 

  • Register the business agents or advisers you choose so you can give them the relevant authorisation.
  • Delegate, for a specific period of time, the administration of a supply point to an agent (maximum one agent per supply point)
  • Authorise an adviser to consult your supplies. Advisers willonly have access to consumption and power queries

 

Ajustar tu potencia eléctrica es sencillo

 

Sigue los siguientes pasos para modificar tu potencia:

  1. En tu área privada, entra en Gestionar mi suministro y selecciona «Potencia máxima demandada».
  2. Arriba a la derecha, haz clic en «Cómo cambiar mi potencia«.
  3. Completa los dos espacios vacíos con tu nueva potencia.
  4. Si tienes dudas, haz clic en «Cómo saber si necesito más o menos potencia» para obtener información adicional. Allí obtendrás toda la información necesaria para saber si necesitas más potencia. Cuando cliques en Aceptar, la calculadora te explicará qué tienes que hacer para solicitar el cambio de potencia deseado.
  5. Cierra la ventana cuando hayas terminado.
  6. Todo sobre como ampliar tu poténcia eléctrica.

 

My information

 

  • Consult the technical data of your supplies
  • Consult the details of your network access contract

 

My power

 

  • Find out your maximum monthly power and the power you have contracted for your rate

 

My information

 

  • Consult the technical data of your supplies
  • Consult the details of your network access contract

 

My power

 

  • Find out your maximum monthly power and the power you have contracted for your rate

 

My meter

 

  • Check the meter
  • Switch the PCS back on if it is off

 

My network connections

 

  • Get a new network connection, consumption or generation
  • Change your current network connections
  • Request a new self-consumption connection
  • Request a change in the layout of a power line