All your management tasks at just one click!

 

We are expanding out private area to give you more and improved services. Find out about them!

Your consumption by hour, day or month

My consumption

Delegate to a manager
or authorise an advisor

My managers

Report fraud to us

Report fraud

View breakdowns
and grid works

Map of incidents

Contact us for
other requests

My requests

All your management tasks at just one click!

We are expanding out private area to give you more and improved services. Find out about them!

Your consumption by hour, day or month

My consumption

Delegate to a manager
or authorise an advisor

My managers

Report fraud to us

Report fraud

View breakdowns and grid works

Map of incidents

Contact us for
other requests

My requests

Network connections

Manage a new network connection or request the modification of an existing one

Request a new supply connection

Connect to the network

Request the modification of a power network

Change the route of a current line

Learn about it and register your self-consumption

Self-supply

Manage your generation point and view your details

Generation connection

Network connections

Manage a new network connection or request the modification of an existing one

Request a new supply connection

Connect to the network

Request the modification of a power network

Change the route of a current line

Learn about it and register your self-consumption

Self-supply

Manage your generation point and view your details

Generation connection

Network connections

Manage a new network connection or request the modification of an existing one

Request a new supply connection

Connect to the network

Request the modification of a power network

Change the route of a current line

Learn about it and register your self-consumption

Self-supply

Manage your generation point and view your details

Generation connection

Offer you a digital platform for your management tasks Our website is the platform where you can access our services, perform your management tasks and interact with us to receive quick responses. You can also contact us via our free 24-hour telephone line. Ensure an excellent service Proactively informing you and meeting deadlines in the progress of your requests for the channel you choose. And if there is any damage following a breakdown in our network, we are ready to repair it 24 hours a day, 365 days a year, without you having to contact your insurance company. Inform you of power cuts Through our website, we will inform you of scheduled power cuts and those arising from accidental breakdowns. We will also put a poster in your building to warn you before the scheduled interruption so that you are prepared. And during weather warnings, we will keep you informed of the state of the service and the development of electricity incidents, providing you with relevant information. Help you optimise your consumption Providing you with information about your electricity consumption through our website thanks to the details registered on the smart meters. This enables you to change your habits and save on your bills. Facilitate connection to the electricity network Swiftly managing the installation's connection to our power network and providing information about the energy you produce and deposit into the network. Our commitments with you

We will help you look after yourself

We guarantee the power supply at home if you need vital electrical medical equipment.

Essential supplies

We will help you look after yourself

We guarantee the power supply at home if you need vital electrical medical equipment.

Essential supplies

Installers

 

Are you an installer? Access the OTV information with the current regulations, approved suppliers and network locator

OTV Information

How much does it cost to connect to the network

 

Use our simulator to calculate the approximate price of a new connection to the grid or a modification of the connection you have now

Calculator

Installers

 

Are you an installer? Access the OTV information with the current regulations, approved suppliers and network locator

OTV Information

How much does it cost to connect to the network

 

Use our simulator to calculate the approximate price of a new connection to the grid or a modification of the connection you have now

Calculator

Have you experienced any incidents when using our Digital Services Platform? We’re here to help you!

Have you ever experienced any incidents while using our website, either in the public area or in your Private area? Do you have any questions about how the Platform works or improvement suggestions? If the answer to any of these questions is “yes”, then you might be interested in what we’re about to tell you!

Learn to browse on our digital services platform

Did you know that you can now carry out all your management tasks and request services from our website?

At UFD, we are digitalising energy!

Did you know that Naturgy has a great innovative spirit that we use for digitalisation?

At UFD, we work to guarantee your electricity supply

#stayathome