I. Purpose

The website http://www.ufd.es (hereinafter, the “Website”) is owned by UFD DISTRIBUCIÓN ELECTRICIDAD, S.A. (hereinafter, “Naturgy’’). This Website uses a technology called “cookies”, which collects information on your use of this Website.

The purpose of this Cookies Policy is to provide you with clear and concise information on the cookies used on our Website.

II. What are cookies?

Cookies are small files that are downloaded to your device (computer, mobile phone or any other device with internet access) when you visit a certain web page, with the aim of storing information related to your browsing activity.

In general, cookies can be used for a wide range of purposes, such as to recognise you as a user, obtain information on your browsing habits, or customise how the website content is displayed.

You must provide consent before cookies can be installed on your device, with the exception of technical cookies, which are exempt from this obligation as they ensure that our Website works correctly and allow users to browse the page.

cookies icon

III. Types of cookies and which one are used on our website

There are different types of cookies depending on the managing entity, the purpose for which the information collected is used and the time that they remain active on your device.

In the table below, you can find a general description of the most frequently used types of cookies, although not all of them are used on our Website. Consequently, below the table we provide detailed information on which cookies we use and their specific characteristics.

CATEGORY TYPE OF COOKIE DESCRIPTION
Based on the

managing entity

Proprietary cookies These cookies are sent to the user’s device from a server or domain managed by Naturgy and from which the service requested by the user is provided.
Third-party cookies These cookies are sent to the user’s device from a server or domain which is not managed by Naturgy, but by another entity that processes the data obtained through the cookies.
Based on the purpose Technical cookies  

These cookies allow the user to browse the website, using the different options or services it offers. For example, they make it possible to control traffic and data communication, identify the session, remember the items of an order, fill out an event participation or registration form, etc.

 

User consent is not required to install these cookies as they are exempt from this obligation.

 

Customisation cookies These cookies make it possible to remember information so that a user can access the service with certain characteristics that differentiate their experience from that of other users, such as the language, favourite sections, the aspect or content of the service depending on the type of browser used to access the service or the region from where it is accessed, etc.
Analytical cookies These cookies make it possible to measure user activity on the website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages.
Behavioural advertising cookies These cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data.
Based on the time they remain active Session cookies These cookies are designed to recognise and store data while the user is accessing the website. They are normally used for storing information that is solely retained for providing user-requested services on a single occasion and disappear at the end of the session.
Persistent cookies These cookies are stored on your device and the data can be accessed and processed for a period of time defined by the cookie owner. This period may be several minutes to several years.

Cookies used on your website

Our Website uses technical cookies, which do not require user consent to be installed.

Furthermore, our Website uses other cookies that require your consent before they can be installed. The information obtained through these cookies can be used by both Naturgy and the cookie owner. Below you can find information relating to these cookies.

COOKIE TYPE PURPOSE OWNER DURATION REMARKS
AI_buffer Third-party, technical Used in connection with “AI_sentbuffer”, in order to limit the number of server data updates (Azure). This synergy also allows the website to detect any duplicated update of server data. adnred-envolventesbt.azurewebsites.net Session For more detailed information about all of these cookies, please visit Google’s website at the following link:

Google Analytics

 

For information about the data that Google transfers to third countries, visit the following link:

Google Analytics transfers

 

AI_sentBuffer Third-party, technical Used in connection with “AI_buffer in order to limit the number of server data updates (Azure). This synergy also allows the website to detect any duplicated update of server data. adnred-envolventesbt.azurewebsites.net Session
ai_session Third-party, technical Maintains the user’s status in all page requests. adnred-envolventesbt.azurewebsites.net 1 day
ARRAffinity Proprietary, technical Used to distribute website traffic over several servers in order to optimise response times. Ufd.es Session
ARRAffinitySameSite Proprietary, technical Used to distribute website traffic over several servers in order to optimise response times. Ufd.es Session
ARRAffinitySameSite Third-party, technical Used to distribute website traffic over several servers in order to optimise response times. adnred-envolventesbt.azurewebsites.net Session
CookieConsent Proprietary, technical Stores the user’s cookie consent status for the current domain. Ufd.es 1 year
wp_wpml_current_language

 

Proprietary, customisation Used to save the language configuration. Ufd.es 1 day
PHPSESSID Proprietary, technical Used to establish a user session and to pass status data via a session cookie. Ufd.es

 

Session
rc::a Third-party, technical This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use thereof. Google.com Persistent
rc::c Third-party, technical This cookie is used to distinguish between humans and bots. Google.com Session
__utm.gif Third-party, analytical This cookie is used to determine which type of device or browsing programme is being used by the visitor. This makes it possible to format the website accordingly. google-analytics.com Session
__utma Proprietary, analytical Collects data on the number of visits a user has made to the website, in addition to the dates of the first and most recent visits. Used by Google Analytics. Formularios.ufd.es 2 years
__utmb Proprietary, analytical Registers a timestamp of the exact moment in time that a visitor enters the site. Used by Google Analytics to calculate the duration of the visit to a website. Formularios.ufd.es 1 day
__utmc Proprietary, analytical Registers a timestamp of the exact moment in time that a visitor leaves the site. Used by Google Analytics to calculate the duration of the visit to a website. Formularios.ufd.es Session
__utmt Proprietary, analytical Used to speed up server requests. Formularios.ufd.es 1 day
__utmz Proprietary, analytical Collects data on where the user is from, which search engine was used, which links were clicked and which search terms were used. Used by Google Analytics. Formularios.ufd.es 6 months
_gid Proprietary, analytical Registers a unique identification to generate statistical data on how the visitor uses the website. Formularios.ufd.es

Ufd.es

1 day
_gcl_aud

 

Proprietary, behavioural advertising Used by Google AdSense for experimenting with advertising efficiency on websites that use its services. This is the first-party cookie for the “Conversion Linker” feature. It takes ad click information and stores it in a first-party cookie so that conversions can be associated outside of the landing page.

 

Ufd.es 3 months
_ga Proprietary, analytical Registers a unique identification to generate statistical data on how the visitor uses the website. Formularios.ufd.es

Ufd.es

2 years
_dc_gtm_UA-* Proprietary, analytical Used by Google Tag Manager to control the loading of a Google Analytics script tag. Formularios.ufd.es
Ufd.es
1 minute

 

ai_user Third-party, analytical Used by the Microsoft software Application Insights to collect statistical usage and telemetry information. The cookie saves a unique identifier to identify returning users over time. adnred-envolventesbt.azurewebsites.net 1 year
collect Third-party, analytical Used to send data to Google Analytics on the visitor’s device and behaviour. Tracks the visitor through devices and marketing channels. google-analytics.com Session
ads/ga-audiences Third-party, behavioural advertising Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Google.com Session
bcookie Third-party, behavioural advertising Used by the social networking service LinkedIn to track the use of embedded services. linkedin.com 2 years
bscookie Third-party, behavioural advertising Used by the social networking service LinkedIn to track the use of embedded services. linkedin.com 2 years
IDE Third-party, behavioural advertising Used by Google DoubleClick to record and provide information on the user’s actions on the website after viewing or clicking on one of the advertiser’s adverts, with the aim of measuring how effective an advert is and displaying user-specific adverts. doubleclick.net

 

1 year
lidc Third-party, behavioural advertising Used by the social networking service LinkedIn to track the use of embedded services. linkedin.com 1 day
lissc Third-party, behavioural advertising Used by the social networking service LinkedIn to track the use of embedded services. linkedin.com 1 year
pagead/landing Third-party, behavioural advertising Collects information on user behaviour over different websites to show the most relevant advertising. It also allows the website to limit the number of times the user is exposed to the same advert. doubleclick.net

 

Session
test_cookie

 

Third-party, behavioural advertising Used to check whether the user’s browser supports cookies. doubleclick.net

 

1 day
VISITOR_INFO1_LIVE Third-party, behavioural advertising Tries to calculate the user’s bandwidth on pages with embedded YouTube videos. youtube.com 179 days
YSC Third-party, behavioural advertising Registers a unique identification to collect statistics on which YouTube videos have been viewed by the user. youtube.com Session
yt-remote-cast-installed Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Session
yt-remote-connected-devices

 

Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Persistent
yt-remote-device-id Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Persistent
yt-remote-fast-check-period

 

Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Session
yt-remote-session-app Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Session
yt-remote-session-name Third-party, behavioural advertising Registers the user’s video player preference when viewing embedded YouTube videos. youtube.com Session
cookie_aceptacion Proprietary, technical Unclassified Ufd.es 179 days
JSESSIONID_PORTAL Proprietary, technical Unclassified Formularios.ufd.es Session
LANGUAGEID Proprietary, customisation Unclassified Formularios.ufd.es 1 year

IV. Ways to grant, refuse or revoke consent for cookie use

You can grant or refuse consent for the use of the aforementioned cookies through the Cookie Settings Panel.

If you wish to eliminate third-party cookies after having already provided your consent through the Cookie Settings Panel, you must do so using the tools provided by your browser or, where applicable, the system offered by the cookie owner.

In addition, we inform you that you can block, disable or delete cookies at any time by changing your browser settings.

For more information, consult your browser’s help page on how to manage cookies. Below, we provide the links to information on how to manage cookie use in the most commonly used browsers:

 

V. Data transfers to third countries

The data collected through proprietary cookies is processed within the European Economic Area or in countries that have been declared to have an adequate level of protection.

With regard to third-party cookies, you can find out about any data that the third parties identified in this policy transfer to third countries, where applicable, through the linked provided above in the “Remarks” column of the table describing the cookies used on this Website.

 

VI. More information on personal data protection

We recommend that you consult our Legal notice for more information on how we process your personal data, as well as how to exercise your rights and file a complaint with Naturgy’s Data Protection Officer and/or the corresponding data protection authority.

 

VII. Changes to the cookies policy

We may update our Website’s Cookie Policy. Therefore, we recommend that you review this policy on a regular basis in order to stay correctly informed on how we use cookies.

 

October 2020