Fraud also represents a lack of solidarity with others, as the cost of the energy taken from the system by the fraudster is paid by other customers who comply with their obligations.
Law 24/2013, of 26 December, on the power sector, defines a series of duties for distribution companies that include those of identifying and notifying the authorities and customers of situations of fraud involving the grid and measurement devices. Article 87 of Royal Decree 1955/2000 empowers distribution companies to interrupt supply when anomalous situations are detected in installations or measurement devices.
How to report fraud
Reporting fraud on the grid is important because it helps maintain the safety and integrity of the system and prevents accidents. You can report any irregular situation to the distribution company in the following way.
This form can only be used to report incidents of fraud due to irregular manipulation of electrical installations. If your query is related to another issue, please log in to our private area and we will be happy to help you. If you have not yet registered, it only takes a few minutes to do so and you can enjoy many more benefits. Find out more.