Today we look to the future as UFD, the Naturgy Group’s electricity distributor

Unión Fenosa Distribución is now UFD.

A new brand that helps us transmit better who we are and stay in touch with a constantly changing reality.

We are embarking on a new era by transforming ourselves externally and internally to be even more agile and efficient.

We are focusing on the development, technification and digitalisation of our electrical networks, using innovation as the main axis of the electricity distribution business to improve the supply quality and help the entire electrical system evolve.

At UFD we are in charge of the Naturgy Group’s regulated electricity distribution activity. Our basic activity is the transmission of electrical energy from power stations and the transport network to the final consumers.

Offer you a digital platform for your management tasks Our website is the platform where you can access our services, perform your management tasks and interact with us to receive quick responses. You can also contact us via our free 24-hour telephone line. Ensure an excellent service Proactively informing you and meeting deadlines in the progress of your requests for the channel you choose. And if there is any damage following a breakdown in our network, we are ready to repair it 24 hours a day, 365 days a year, without you having to contact your insurance company. Inform you of power cuts Through our website, we will inform you of scheduled power cuts and those arising from accidental breakdowns. We will also put a poster in your building to warn you before the scheduled interruption so that you are prepared. And during weather warnings, we will keep you informed of the state of the service and the development of electricity incidents, providing you with relevant information. Help you optimise your consumption Providing you with information about your electricity consumption through our website thanks to the details registered on the smart meters. This enables you to change your habits and save on your bills. Facilitate connection to the electricity network Swiftly managing the installation's connection to our power network and providing information about the energy you produce and deposit into the network. Our commitments with you

What we do

We distribute electricity in the autonomous communities os Galicia, Madrid, Castile-La Mancha and Castile-León.

We are the third largets electricity distribution operator in Spain.

We supply electricity to anyone who requests it, on the basis of the universality of the electricity supply service.

We maintain and operate networks whilst committing to ensuring an efficient, safe and quality-based service.

We protect the environment, by helping to improve energy efficiency and reduce consumption thanks to a modern distribution network adapted in terms of technology and management.

Recent investments carried out, together with the resources used for operation and maintenance, have contributed to the reliability of the service reaching 99% in recent years.

Corporate Responsability

UFD, as a Naturgy group company, carries out its activity respecting the commitments established in the Naturgy Group Corporate Responsibility Policy.

Corporate responsability

Customer service and how to contact us

Where are we located

Sustainability

Certifications