Would you like to have access to all the advantages of our Digital Services Platform? We’ve now made it even easier for you.
News
If you have a power cut during a storm… this will interest you!
We know that it’s a real problem if you are left without electricity during a rain, wind or snow storm, so we never rest until we solve all the possible impacts on your electricity service.
We are committed to an integrated, optimised and more flexible network!
Electricity grids are transforming to meet the challenges posed by energy transition and new consumer demands. An efficient integration of distributed energy resources (demand, storage, electric vehicle, renewable and distributed generation, etc.,) is a challenge and requires the development of a new, more decentralised, dynamic and flexible distribution model, which depends on digitisation of the management of the grid and the relations with these resources.
New services and solutions for you!
Here are the new features that we recently added to our Digital Services Platform. A whole world of services and solutions to make sure your experience with us is a great one. Find out about them!
New! The User and Installer Manuals are now available on our Digital Services Platform
Did you know that you can find detailed information about how to carry out administrative procedures with UFD in two manuals that we have published on our Digital Services Platform?
We’re simplifying our customer service helpline numbers
We at UFD are seeking new solutions day after day to make procedures easier for you.
Self-supply is now even simpler with our Digital Services Platform
Did you know that, some time ago, we made 5 commitments because we want you to know that your satisfaction as a customer or user is our top priority? One of these commitments is to make connection to the electricity network easier, managing new self-supply connections in a more streamlined manner.
Have you experienced any incidents when using our Digital Services Platform? We’re here to help you!
Have you ever experienced any incidents while using our website, either in the public area or in your Private area? Do you have any questions about how the Platform works or improvement suggestions? If the answer to any of these questions is “yes”, then you might be interested in what we’re about to tell you!
Learn to browse on our digital services platform
Did you know that you can now carry out all your management tasks and request services from our website?
At UFD, we are digitalising energy!
Did you know that Naturgy has a great innovative spirit that we use for digitalisation?