We are an electricity distribution company and will never contact you to make commercial offers, propose a change of energy supplier, or claim debt for your electricity consumption.
If you would like to know more about the differences between a distribution company and a supply company, click here.
To keep yourself safe from scams and data theft, it’s best to be cautious and avoid sharing any of your details, let alone making any payments unless you are absolutely sure it’s not a scam. Here at UFD, we never claim debts for electricity consumption or offer discounts, as we are not responsible for billing your monthly electricity usage.
We never claim debts for electricity consumption
We, as a distributor, are not in charge of billing you for your electricity consumption. Therefore, if you are contacted in our name about a debt for your electricity consumption, never pay or click on any links—contact us to verify the communication!
When might we claim a debt?
We may claim a debt for a service you have contracted with us, for example, a connection to the electricity network, an increase in your contracted power, or a modification of the route of an electrical line in your installation.
Consult us before making any payment
If in doubt, do not reply to the message or click on any links. Please contact us through our official channels, and we will let you know if it’s a legitimate call, email, or SMS.
Report a fraudulent call
If you believe you have received a fraudulent call pretending to be from UFD, do not provide any personal details.
Let us know via the form below and we will review it.