Which is why we have now simplified our customer service helpline numbers, by providing a general helpline for queries and requests (900.111.999) and a specific phone number for issues relating to faults (900.333.999), allowing us to offer you special customer care and to act as quickly as possible during these emergency situations.
On the other hand, note that the number we used to provide for procedures on supply points (900.111.444) is no longer in service.
And don’t forget you can carry out all your procedures, request services and send us queries and requests from our Digital Services Platform, whenever you need, from any device. All you need do is access your private area. Not yet registered? Come on in!