Services

We let you know when there’s a power outage

At UFD, keeping you up to date on everything related to your electrical supply is our priority because we believe in keeping surprises to a minimum, especially when it comes to the electricity in your home or business.

Innovation

Discover the new UFD App

Are you someone who relies on their mobile phone for everything? If so, you’ll be delighted with our newly designed app, created to simplify all your inquiries and transactions in a more intuitive manner directly from your mobile device.

Services

We protect your data

At UFD, we care about the security of your data and so we have strengthened our customer service policy for calls to our telephone platform.

Services

Find out how much it costs to connect to the grid or increase your power

Whenever you request a new power supply point, reactivate an existing connection or increase your power you have to pay connection, hook-up, installation verification and actions on measurement and control equipment charges, which are regulated by Royal Decree 1048/2013 of 27 December (Articles 24, 25 and 29).

Services

Consult the steps associated with your request

At UFD, we strive day after day to offer you more and better services and benefits. That’s why, we are pleased to inform you that we have incorporated new data in our Digital Services Platform regarding management of your connection request, which you can consult from your private area.

Electricity distribution

How we guarantee service during a storm

Guaranteeing the energy supply and meeting the needs of our users is one of our strongest commitments, even in the most unfavourable circumstances. This was the case during Storm Filomena, one of the worst snow storms in recent years that, as you will recall, left us with images that will go down in history.