At some point, you’ve surely had questions related with your power supply or you might need to ask for a service related to electricity in your home or business.
We let you know when there’s a power outage
At UFD, keeping you up to date on everything related to your electrical supply is our priority because we believe in keeping surprises to a minimum, especially when it comes to the electricity in your home or business.
We make your payments easier
At UFD, we like to make things easy for you when dealing with us. That is why we have incorporated more facilities for payments associated with your applications. Find out all about them!
Discover the new UFD App
Are you someone who relies on their mobile phone for everything? If so, you’ll be delighted with our newly designed app, created to simplify all your inquiries and transactions in a more intuitive manner directly from your mobile device.
We protect your data
At UFD, we care about the security of your data and so we have strengthened our customer service policy for calls to our telephone platform.
We strengthen the security of your business
At UFD, we want to offer maximum security guarantees for access to our Digital Services Platform.
Find out about our power comparison tool and save on your electricity bill!
We bring you a new digital tool to make it easier for you to compare the electrical power you have contracted and the amount you actually use, so that you can adjust it and save on your supply.
Find out how much it costs to connect to the grid or increase your power
Whenever you request a new power supply point, reactivate an existing connection or increase your power you have to pay connection, hook-up, installation verification and actions on measurement and control equipment charges, which are regulated by Royal Decree 1048/2013 of 27 December (Articles 24, 25 and 29).
Consult the steps associated with your request
At UFD, we strive day after day to offer you more and better services and benefits. That’s why, we are pleased to inform you that we have incorporated new data in our Digital Services Platform regarding management of your connection request, which you can consult from your private area.
Your connection to the grid is quicker and easier now
Did you know that when you request a new connection to our grid, your private connecting facilities must be completed so we can connect them to our grid?