Whenever you experience a power cut at home, you should check your fuse box before doing anything else. To do that, you need to know what each part is and what it does. Find out more!
Your connection to the grid in six simple steps
Do you need a new connection to the electricity grid or to make changes to an existing connection?
Tips for saving energy at home when you go on holiday
Would you like to optimise your electricity consumption at home this summer? Going on holiday and want to save energy while you are away?
Discover the new electricity tariffs and power supply charges structure.
A new electricity tariffs and power supply charges structure came into force on 1 June. Would you like more information? We’ll tell you about it!
New! The User and Installer Manuals are now available on our Digital Services Platform
Did you know that you can find detailed information about how to carry out administrative procedures with UFD in two manuals that we have published on our Digital Services Platform?
We’re simplifying our customer service helpline numbers
We at UFD are seeking new solutions day after day to make procedures easier for you.
Self-supply is now even simpler with our Digital Services Platform
Did you know that, some time ago, we made 5 commitments because we want you to know that your satisfaction as a customer or user is our top priority? One of these commitments is to make connection to the electricity network easier, managing new self-supply connections in a more streamlined manner.
Learn to browse on our digital services platform
Did you know that you can now carry out all your management tasks and request services from our website?
Follow this advice and learn how to avoid being ripped off by doorstep scammers
Every so often, we read news stories about doorstep scammers who gain entry to people’s homes by pretending to be an electricity or other utility engineer when, in actual fact, they are simply there to rob or rip them off.
