Have you ever experienced any incidents while using our website, either in the public area or in your Private area? Do you have any questions about how the Platform works or improvement suggestions? If the answer to any of these questions is “yes”, then you might be interested in what we’re about to tell you!
News
Learn to browse on our digital services platform
Did you know that you can now carry out all your management tasks and request services from our website?
At UFD, we are digitalising energy!
Did you know that Naturgy has a great innovative spirit that we use for digitalisation?
A new digital services platform at your fingertips
At UFD, we work every day to continue improving our digital channels and offer you more benefits. Because we know you want to decide how, when and where to carry out your management tasks and request a service quickly and easily.
Follow this advice and learn how to avoid being ripped off by doorstep scammers
Every so often, we read news stories about doorstep scammers who gain entry to people’s homes by pretending to be an electricity or other utility engineer when, in actual fact, they are simply there to rob or rip them off.
We continue improving our digital channels to provide you with a better user experience
As part of our digitalisation strategy, UFD has launched a new private area for users. It has been updated and modernised with more and better functions, and better usability. The new channel makes browsing more simple and intuitive, and it can now be accessed from any device.
At UFD, we can help you with self-supply
Would you like to install an electricity self-supply system in your home or business but don’t know how to do it? As a distribution company, UFD would like to help you because we are committed and dedicated to helping you every step of the way.
Prevent careless accidents! Follow the basic safety guidelines on electricity infrastructures
Electricity is an essential part of our lives, but we must remember that certain precautions must be taken to avoid risky situations. The UFD team would like to offer you some tips on how to ensure that electricity infrastructures don’t cause you any problems.
We are incorporating the use of satellite images to manage forest mass
UFD and Cotesa have developed an innovative computing model to manage forest mass across the high- and medium-voltage electrical-line corridors using satellite images and Big Data technology.