Did you know that when you request a new connection to our grid, your private connecting facilities must be completed so we can connect them to our grid?
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How we guarantee service during a storm
Guaranteeing the energy supply and meeting the needs of our users is one of our strongest commitments, even in the most unfavourable circumstances. This was the case during Storm Filomena, one of the worst snow storms in recent years that, as you will recall, left us with images that will go down in history.
We work to keep the service running regardless of the circumstances
At UFD, we head out to work to guarantee the electricity supply, even during the heaviest snowstorms. Sometimes that even means in really tough conditions of snow, rain and wind. Because your supply is our priority.
We’re making registering even easier!
Would you like to have access to all the advantages of our Digital Services Platform? We’ve now made it even easier for you.
If you have a power cut during a storm… this will interest you!
We know that it’s a real problem if you are left without electricity during a rain, wind or snow storm, so we never rest until we solve all the possible impacts on your electricity service.
We are committed to an integrated, optimised and more flexible network!
Electricity grids are transforming to meet the challenges posed by energy transition and new consumer demands. An efficient integration of distributed energy resources (demand, storage, electric vehicle, renewable and distributed generation, etc.,) is a challenge and requires the development of a new, more decentralised, dynamic and flexible distribution model, which depends on digitisation of the management of the grid and the relations with these resources.
New services and solutions for you!
Here are the new features that we recently added to our Digital Services Platform. A whole world of services and solutions to make sure your experience with us is a great one. Find out about them!
New! The User and Installer Manuals are now available on our Digital Services Platform
Did you know that you can find detailed information about how to carry out administrative procedures with UFD in two manuals that we have published on our Digital Services Platform?
We’re simplifying our customer service helpline numbers
We at UFD are seeking new solutions day after day to make procedures easier for you.
Self-supply is now even simpler with our Digital Services Platform
Did you know that, some time ago, we made 5 commitments because we want you to know that your satisfaction as a customer or user is our top priority? One of these commitments is to make connection to the electricity network easier, managing new self-supply connections in a more streamlined manner.